Frequently Asked Questions
Find answers to common questions about our products, shipping, and returns.
Standard delivery takes 3-5 business days within metropolitan areas.
We offer a 30-day satisfaction guarantee. Contact us to initiate a return.
Absolutely! We never test on animals and source ethical ingredients.
Yes, we ship worldwide. International rates apply at checkout.
Keep them dry between uses in a well-draining soap dish for longevity.
Shipping Information
We ship worldwide using reliable carriers. Orders are typically processed within 1-2 business days. Delivery times vary based on location:
- Local (within France): 2-3 business days
- Europe: 5-7 business days
- Rest of World: 7-14 business days
Tracking information will be provided via email once your order ships.